I had finally installed Photoshop CS 3 (after overcoming a known bug)!
The Box
A white box underneath the cover
What’s in the box? Finally, they stop printing those heavy manuals and include them as softcopies in the DVD instead.
What’s in the DVD Casing?
Insert the DVD to stall the software…
Follow instructions to install…
Starting at 1:49pm
Ended at 2:08pm
Entering software key to activate the software – think it’s up to 3 time of use only.
Activate online
Try editing…
What’s this?
“Could not complete your request because something prevented the text engine from being initialized”
Why can’t I add text onto the image?
Search on the web and found what’s the problem – fonts. The advice given was not so clear and straight forward. So, I went to Fonts folder in my Windows folder. Right-click on Fonts folder and click Install New Font…
Click Select All button to select all fonts. Uncheck Copy fonts to Fonts folder option and click Install button.
You will be prompted with as many message boxes as the number of fonts in this folder. The message box will ask if you wish to replace the fonts that were already installed. Just click yes all the way. (I don’t know which fonts were not installed correctly, so re-install all fonts)
When completed, open Photoshop again and try to add text to your picture. The problem should go away.
If at least one of your fonts is not installed correctly, the error will appear again. This seems to be a problem only for Photoshop CS2 and above.
Other than the problem above, I find the additional features in this software are much better than the previous versions.
hya*cinthus™ 
Thank you so much!
it works!
you saved my life!
By: avious on November 6, 2007
at 1:54 pm
I’m so happy that the solution has saved you! 😀
By: hyacinthus on November 6, 2007
at 5:01 pm
well i did what you told me to do but i get that error…i have removed such fonts as symbol and ADMUI3 and i keep checking to see if theres a corrupt font by scrolling though all the fonts i have
it won’t let me type in courier and i believe its messed up but im not sure i wanan remove because its a system font…please email me if you have any idea on what i should do…
thanks! kstevens870@gmail.com
By: Kurt on November 15, 2007
at 5:12 pm
hmm… you might want to reinstall all your fonts again to ensure all fonts are truly installed as that is probably source of the problem.
I’ve emailed you too 🙂
By: hyacinthus on November 15, 2007
at 6:01 pm
If I right click on the fonts folder I don’t get install new font? How did you get that.
By: Saviz on November 26, 2007
at 6:17 am
I am using Vista. If you are using older Window versions:
1. Go to C:\WINDOWS\Fonts
2. Click File | Install New Fonts…
Hope that helps you.
By: hyacinthus on November 26, 2007
at 9:52 am
Hey thanks man, quick solution was much better than my other options. Got me up and running again in just a few minutes rather than a full day of troubleshooting. I appreciate it!
By: Austin on November 28, 2007
at 4:28 am
u r welcome. I’m glad that my quick solution works for most people. 🙂
Perhaps, Adobe could do something to patch up the fonts preview program cos people seldom bother about installing fonts correctly.
By: hyacinthus on November 28, 2007
at 1:40 pm
thx for the solution, never clicked so much in 2 minutes though, but hey.. 😉
By: baRToooo on December 5, 2007
at 9:15 pm
u r welcome 😉
must have lots of fonts in your folder! 😀
By: hyacinthus on December 6, 2007
at 9:24 am
God bless you buddy .. it worked for me too ..
By: Mohammad on December 11, 2007
at 5:01 pm
That file from rapidshare is offline. Could someone re-upload it, because I got the same problem and I can’t fix it. Thank you 🙂
By: Danny on December 12, 2007
at 12:22 am
@mohammad
glad it worked for you 🙂
@Danny
you should ask that question on Adobe forum and not on my blog cos I don’t have the file.
By: hyacinthus on December 14, 2007
at 10:02 pm
Wow, thanks a lot! I can hardly type now after hitting the “Enter” key for a solid 10 minutes, but you’ve saved my monitor from having a fist-sized hole through it. Worked like a charm.
By: Matt on December 25, 2007
at 4:20 am
THANK YOU SO MUCH!!!!!
It really works, folks! It really works!
First I relocated my recently installed fonts into a new folder. Then I followed the instructions above to re-install the original fonts. Now it works.
The error is probably caused by too many fonts or a bad one. I really appreciate the fix.
Shu
By: Shu on January 6, 2008
at 9:15 am
@Matt
heheh… you must have lots of fonts 😉
I would be violent too if there’s no solution for it. Imagine spending > S$1k for a software and realised you can’t add text to the images! Something that’s so BASIC!
Won the software in a Adobe Seminar lucky draw. So, I wasn’t so angry when the error was encountered.
@Shu
You are welcome! 😀
By: hyacinthus on January 6, 2008
at 10:13 am
Wow this solution worked!!
Took me only 5 minutes to reïnstall more than 1000 fonts _O_
Small tip: Don’t keep hitting enter, but hold down the Y key! (y = yes)
Thx mate.
By: GJL on January 9, 2008
at 4:37 am
thanks 4 sharing the tip on holding down “Y” key. So far so good… no repeat of the problem for me. 🙂
By: hyacinthus on January 9, 2008
at 11:42 pm
Thanks for the information, greatly appreciated!
By: Jennifer on January 11, 2008
at 10:55 pm
my pleasure 🙂
By: hyacinthus on January 13, 2008
at 9:18 pm
this didn’t work for me… I never got a message saying Overrite. I just got alot saying that to instal the new font i had to remove the old one…
By: brandon on January 22, 2008
at 3:05 am
you could have missed a step?
By: hyacinthus on January 25, 2008
at 5:27 pm
Thank you very much !
worked fine and probably because it was so well explained what to do !
By: Guy on January 28, 2008
at 4:06 am
u r welcome! 🙂
By: hyacinthus on January 29, 2008
at 1:59 pm
to much time spent on dafont made this an arduous task but it could have been a lot worse thanks!
By: shakes on January 29, 2008
at 2:05 pm
i tried all.
but it still not working..
I’ve installed Illustrator about 8 hours ago.
maybe this problem is about it.
By: alpcan on January 30, 2008
at 8:39 am
Thanks a million!
By: Michael Sørensen on February 1, 2008
at 6:08 am
Thank you, this helped me!!
By: Maria on February 1, 2008
at 11:38 pm
Great! this works!!!!
By: snietsel on February 7, 2008
at 7:57 pm
@alpcan
try again.
@michael, Maria, snietsel
u r welcome 😉
By: hyacinthus on February 9, 2008
at 9:21 am
Thank you SO MUCH. I was nearly ready to hyperventilate when CS2 started having problems completely out of the blue. I had far too many projects to finish this week to deal with this. You are a life saver.
By: xingou on February 10, 2008
at 3:51 am
Worked like charm! Thank you.
By: me on February 10, 2008
at 4:38 am
Worked great after hitting enter 500 times….
Thanks…
By: mason on February 21, 2008
at 10:00 am
Thanks for saving my sanity!!!
By: Ari on February 25, 2008
at 12:39 am
It didnt work for me 😦 i uninstalled font installed it like u said still get problem i tryed taken the font off and it still didnt work 😦
By: Raymond Patterson on March 21, 2008
at 9:10 am
Gee, i thought it’s a dead end with this bug, but your solution was a real break-through 🙂
Thanks man.
By: Nelutu on April 8, 2008
at 3:00 am
Thank you SOOOO much! I worked on this for a whole day until I found your site and now after about 2 minutes everything’s working great! 🙂
By: Jennifer on April 19, 2008
at 1:51 am
helped a ton! thanks!
By: gummylick on April 19, 2008
at 11:59 pm
Thank you !! this worked for me
By: ben ball on April 28, 2008
at 9:28 pm
Thanks, great fix!
By: Jeremy on May 1, 2008
at 11:46 am
It works!!!!
Thanks a loooooot!!
By: yuanchih on May 7, 2008
at 1:34 pm
If you are a Vista user like me and your right-click didn’t give you the option to install a new font, try this:
> control panel
> type ‘install font’ in the upper right search bar
> click on Fonts (green text)
> right click anywhere, choose ‘install new font’
By: Emelyn on May 16, 2008
at 12:49 pm
thanks your solution worked 🙂
By: RanCorX2 on May 20, 2008
at 11:53 pm
i love u
By: johannsison on May 22, 2008
at 9:14 pm
Lol, you don’t know how to make screenshots? 😀
Thank you for this solution! 🙂
By: Ruben on May 22, 2008
at 9:53 pm
Thank you thank you thank you!!! This was such an easy solution (and an effective one). Much more than any other I found on the web. Really appreciate you adding it!!
By: Julianna on June 2, 2008
at 12:31 pm
thank you! this fixed that problem 😀 now if only i could figure out why my liquify filter stopped working!
By: Nimil on June 13, 2008
at 2:15 pm
Thanks so much for the help!!!
By: Cassandra on June 17, 2008
at 10:53 am
It worked perfectly… Thanks a million =)
By: christopher on July 2, 2008
at 1:51 am
Thank you so much for thank=] it fixxed my problem=]
By: Mark on July 2, 2008
at 8:14 am
glad it helped many 🙂
Ruben: can’t see the cursor with screenshots (unless u add the cursor using mwsnap etc) and this looks more engaging! 🙂
By: hyacinthus on July 2, 2008
at 9:17 am
[…] just noticed you use Vista – Here’s a solution by some guy who seems like a Vista user. Photoshop CS3 Up and Running! hya*cinthus™ Cheers __________________ Practical Answers to Chicken & Egg Marketing Model – No Marketing […]
By: Adobe CS3 Problem - WickedFire - Affiliate Marketing Forum - Internet Marketing Webmaster SEO Forum on July 7, 2008
at 12:19 pm
i don’t have “install new font…”
dude i use windows xp, what do i do?
By: cheyenne on July 21, 2008
at 4:33 am
hi cheyenne,
r u the cheyenne that I have a link to?
btw, if you are using older Window versions:
1. Go to C:\WINDOWS\Fonts
2. Click File | Install New Fonts…
Hope that helps you.
By: hyacinthus on July 21, 2008
at 10:57 am
Thank you very much! It has been a frustrating evening, and I had to reinstall Photoshop, and I had to put a few finishing touches on a website, and then suddenly this new problem with the text engine appears. But your great instructions fixed the problem.
By: eric vb on July 25, 2008
at 7:59 am
Thank you sooo much! This saved me from some major aggrivation.
By: Mark on August 1, 2008
at 9:42 am
If you’re having any trouble getting this to work, make sure you dont click too fast – i found that i was clicking too fast and it didnt go through all the fonts correctly.
By: Mark on August 1, 2008
at 9:43 am
hey guys … its not working! 😦
I tried to install new fonts and all u said but it keeps on saying that I need to delete the old version and there is an OK and CANCEL… nothing more , nothing less!
By: Chris on August 6, 2008
at 3:40 am
Oh my goodness. I thought for sure this wouldn’t work but it did! I’m so happy.
I think I love you XD
By: jeremy on August 7, 2008
at 1:25 pm
dude, it does not work. I did this twice, following the instructions closely everytime, and when I opened photoshop after each try, I was dissapointed to find it not working. Have you missed a step?
By: Jim on August 7, 2008
at 8:00 pm
omg….it does not work….i d reinstall….any idea?
By: ahKOK on August 9, 2008
at 1:50 pm
I use vista and when I right click on fonts it gives me only the option to open it and when I open it and select all i am not able to click install fonts. Anyone using vista and has tips please help.
By: dazzliing on August 16, 2008
at 4:26 pm
Jim, AhKOK and dazzling:
Sorry. I don’t provide tech support. Try again. Perhaps, you’ve missed some steps?
By: hyacinthus on August 18, 2008
at 2:27 pm
You’re my hero!!
tnks so so so so so much!
God bless you
By: Catarina on August 21, 2008
at 4:40 am
Whoa! Thanks a lot for this article! I finally resolved the issue… I’m just a bit frustrated because I just bought a new PC with Vista and it’s really problematic. *sigh*
By: Keane on August 24, 2008
at 6:03 pm
This didn’t work for me. I’ve installed all font but when I open PS CS3 it’s the same. Any ideas?
By: Slack on August 27, 2008
at 4:33 pm
To those of you for whom this is still not working (or can’t follow the instructions specifically), this has happened to me three separate times when I have installed Photoshop on various clients computers.
The way I solved it:
• Photoshop chucks loads of fonts in your font folder when you install it, one of these is causing the problem, but often simply removing it will not work.
• Close Photoshop
• Open C:\Windows\Fonts
• Make the files display in view mode ‘Details’
• Click the ‘Date Modified’ tab
• Select all the fonts modified today (or the day of the installation), and move them into a temporary folder.
• In this folder, find the file name ‘generic.otf’ and delete it (it isn’t a real font file and won’t install).
• Move all the other fonts back into the C:\Windows\Fonts folder.
• Restart Photoshop
By: Barney on September 1, 2008
at 10:58 pm
Thank you for your help
By: hossam on September 14, 2008
at 5:44 am
THANK YOU!
My laptop bit the dust and I purchased a new pc with vista on it, after installing photoshop I was in a panic since I would NOT find a clear answer.
YOU ROCK! this tutorial got the problem solved 😀
By: quatre on September 23, 2008
at 4:30 pm
Wicked, sorted straight away.. thought I was going to have to phone tech support!! thanks for your help 🙂
By: chelsey on October 1, 2008
at 7:42 pm
Thank you very much, it helped and solved lots of problems 🙂
By: Lior Iluz on October 4, 2008
at 4:46 am
Great help Hyacinthus! I spent hours googling for the solution of this problem until I came across your blog. Thanks a million mate!
By: Jake DZ on October 7, 2008
at 6:40 am
Thank you very much for this valuable information. Even though it worked i had to click yes to every singe font that i had. for some reason there wasnt a “yes to all” button -.- but thank you so much!!!!!!
By: A Greatful Recipient on October 10, 2008
at 7:08 am
YOU are my HERO!! and SAVIOR!!
I have been banging my head on my desk for the last 2 days trying to get my text to work. I searched high and low over the Internet and Adobe support site for help and NONE NONE of it work. Then I found your site and VOILA, the sea parted, the clouds lifted and the earth stopped shaking because YOUR FIX WORKED! And it was quick, painless and easy to do. Thank you Thank you. I wish I could reach out and kiss you. ^_^
By: hoku on October 15, 2008
at 10:55 am
DUDE. there is a waaat easier way
just press win+r (run) and then type %USERPROFILE%\AppData\Local\Adobe\TypeSupport
there
the delete wverything in that folder. THIS WORKS!!!
By: Gaura Mohana on October 20, 2008
at 11:49 am
Gaura Mohana
yep…that was easy…tnx man
By: qwerty on November 1, 2008
at 8:28 pm
Thanks so much!!
By: Honey on November 16, 2008
at 2:25 am
Gaura Mohana u owned me!!!!!!!!
TY SOOO MUCH aaarghgghghgh
By: skillyguy on November 18, 2008
at 11:58 pm
Thanks mate!
You’ve rescued my life! This article deserve a digg 🙂
By: krizalis on November 26, 2008
at 10:08 am
Thanks! I moved all my font to a different folder then moved them back to Win/Fonts. I dragged them all in and I was able to find the font that was causing the problem because Win could not re-install it. When I opened Photoshop, it worked fine! Thanks for the help. Thank you also to Barney.
By: Angelica on January 6, 2009
at 3:14 pm
Try reading this post guys
For those of you that have the Text Engine Prevented problem
http://www.ebloggy.net/2009/01/12/adobe-photoshop-cs3-extended-hand-and-text-tool-errors.html
By: Zubair on January 12, 2009
at 6:40 am
Thank God that i found your site .. XD .. i did what you wrote and it worked perfectly !
Thank You .. ❤
By: F.AlZaabi on January 19, 2009
at 12:11 am
[…] i found the selution .. XD >> HERE […]
By: /// Endless Tears \ » llll PS CS 3 text engine proplem ! on January 19, 2009
at 12:18 am
[…] font error did not occur for this version […]
By: Photoshop CS4 « hya*cinthus™ on June 15, 2009
at 2:12 pm
AWESOME! I’m glad this worked for me. I was ready to just go back to what I am comfortable with (Photoshop 7 :P). Thanks a lot!
By: andy p on July 23, 2009
at 12:13 pm
In Photoshop, just go to the pull down font menu via the text tool. The dysfunctional font should be checked. You can also tell which ones are faulty as no “sample” text will be to the right. Delete said fonts.
You will have to close Photoshop to empty the trash but there is no need to restart the computer.
BTW-I am a Mac user but surely this will work on any version of CS2/3/4
By: Kevin on January 11, 2010
at 9:57 am